Community Updates // 10th Jan 2023 Hi everyone, Here comes a long one….! We’re delighted to see so many of you using the cards already. Hopefully this message will help clarify some of the questions arising in the group. Thank you to everyone who has provided feedback, comments and assistance so far. We’re aware there are big improvements to be made on user experience overall, stay patient while we work through this. So you are all aware, we are currently working on a new App deployment for later this month which will include a number of fixes and improvements as well as some new functionality. — Digital Subscription Rebates *Please note that the digital subscription rebate product is still a work-in-progress. If you’re not OK with this - please wait a month or two while we have the initial teething issues worked out. How much and in which currency will I get the rebate paid back to me? Up to $12 US per subscription per month, paid to you in HI. If the monthly fee for your subscription costs less than the equivalent of $12 US, you will receive that amount. Will I receive the rebate amount instantaneously? In some cases yes, in most cases no. In the near future all will be automated and almost instantaneous. We’re working through this functionality at the moment. My subscription rebate amount is not showing in my Transaction History, what do I do? Please fill in 👉 this form. Don’t forget to include the amount of your subscription, and ideally a payment screenshot, you’ll then be credited the rebate amount in the future. Can I choose to pay for an annual subscription, as it is cheaper? At this point, please choose monthly payment options only. In the future we will look to offer other options for you. Can I change subscriptions? Yes you can, on a rolling 30 day basis. But again, it’s recommended to hold off on jumping around between subscriptions until we get everything running more smoothly. Do I get Cashback as well as a rebate when I pay for my Digital Subscription? Yes currently, you receive both Card Spend Rewards (Cashback) and Rebate. The cashback will be credited to you instantaneously. Which Digital Subscriptions are available? Those you see in the hi App. Please note to qualify as a subscription, the service must offer a monthly fee. We understand there are complexities with several of the subscriptions, please allow us some time to work through them. When will digital subscriptions rebates be automated? You should assume that both this month and next will not have an optimal experience. Thank you for your patience. If I pay for a digital subscription using Curve, do I still get the rebate? No, you will need to use your hi Card to pay for the digital subscription directly. — Card Spend Rewards Will there be changes to Card Spend Rewards in 2023? All benefits, including Card Spend Rewards are subject to change. Where relevant, we will consult the community before introducing changes. We understand it’s important that existing members have a clear understanding of the benefits available before recommending hi to friends. Will hi introduce new referral incentives to encourage me to refer my friends? Yes, new referral rewards and incentives will be introduced very soon with a view to rewarding existing members for introducing new people to hi. – Card Restrictions How/where am I not allowed to use my Card? We would like you to be able to use your card at any merchant that accepts Mastercard. However, Card Spend Rewards (Cashback) will not be given for the following: - Money transfers - Manual cash - Automated cash - Financial institutions - Brokers, Stocks, Bonds - Cards / Wallets top-ups - Timeshares - Gambling We may add to this list over time. What happens if I already used my Card for one of these types of transactions? We are completing a review of accounts and will share more information soon. Action will be taken against members who clearly abused the Card Spend Reward system. –

Why own a .hi Web3 Domain? Manage payments, send crypto, log in seamlessly to hundreds of Web3 apps, games and metaverses, and much more. Claim it for free today

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Express your Web3 identity @seanrach @unstoppableweb

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An important note related to abuse of card spend rewards. We are currently also aware of a number of members abusing the Card Spend Rewards mechanism by essentially moving money between hi and other platforms, purely to gain Card Spend Rewards. This is most definitely against the spirit of the platform and community. We would ask that those members cease this activity immediately, and note that we are conducting a review of accounts, and those members will likely find their hi accounts banned.

Starting today, you can buy and sell all these tokens with $USDC directly in the hi App $AAVE $AVAX $AXS $BNB $CHZ $COMP $DOGE $LTC $LUNA $MATIC $OMG $SAND $SHIB $SNX $SOL $STORJ $UNI $XRP The full list:

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What will you be trading today? 👇

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A World of Luxurious Destinations Awaits Best rates, free room upgrades, late check-outs, free breakfasts, hotel credits and concierge services With @littleemperors, you're eligible for all these travel benefits with your Gold+ membership Access directly via the App

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Curious about Web3 Domains? cc: @unstoppableweb Learn all about it ⤵️

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How does the hi Debit Mastercard work? - Create an Account - Verify Your Identity - Fund your personal EUR/GBP IBAN - Choose your Crypto as a Secondary Payment Currency - Start Spending! - Earn up to 10% back in Crypto Rewards Get started 👉🏻

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#⃣1⃣!

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Here comes our WEEKLY RECAP for 2023-01-01! 🎉 📈 Top Gainer: $HI {Web 3} @hi_com_official 📉 Top Loser: $XCN {Web 3} @Chain HI took off for the week with a 31.40% pump! 🚀

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Hi everyone. A very Happy New Year to you all! I’m not really one for resolutions, but feeling super motivated about what 2023 has to hold. I took a couple of days away from Telegram, but reading back through all the messages thought it might be helpful to summarise responses to some of the themes in all the questions. This group def works best when you guys all help each other out, which happened over the past few days, so thanks for that! 🎁 Benefits Before the New Year, we announced that EEA/UK members on the waitlist OR with card activated before 31.12.22 2359GMT would retain the original benefits until 12 months later. Please note this includes upgrades. So if you eg. go from Silver to Gold in later this year, you’ll still be eligible for the “2022” benefits. There was a mis-perception that Benefits would change at midnight on 31.12.22, this is not the case, though Benefits are subject to change. --- 🔵 NEXO/CRO Bonus i) if you bought HI at the 1-Year price (BEFORE it was removed) with CRO/NEXO, the bonus will be credited to you soon. No action required. ii) If you deposited CRO/NEXO AFTER the 1-Year price was removed, and sent an email to bonus@hi.com, your bonus will be calculated and credited to you soon. We need to calculate and distribute these manually, you'll get HI price based on when you made the deposit. Given what I wrote above in Benefits, there is no urgency per say to receive the bonus, apart from that of course you’ll want the tier upgrade where applicable. So we’ll get through these as soon as we can. Please patient, teams are still on leave. The campaign runs til the end of Jan. --- 💳 Physical Card Issuance Good news! Physical cards are locked in for production. You can see an overview of the different options available per tier in this

help.hi.com

Silver = PVC & NFT options (no regular metal) Gold = PVC, Metal, NFT options --- 🌍 Travel Benefits There was an issue with Travel Benefits not displaying for members on iOS. We have fixed this (along with some other fixes), and v 2.4.5 will be deployed shortly. Members from non-eligible card markets who are Gold Tier + are also eligible for Travel Benefits. Check your email for details on how to activate. NB: We are aware that the benefits shown on the membership page in the App are outdated. Please ignore. These have been re-designed and are in the dev backlog for engineering. --- 📚 Terminology, as there appears to be some confusion: Card Spend Rewards = Cashback on spending. We are not allowed to call this cash back as it is paid in tokens and not cash persay. These are credited instantaneously. Subscription Rebate = Up to 12 Euro / 12 Pounds paid back to you in HI for any supported digital subscription service you pay for using your hi Card. (Depending on Tier). These are not currently all credited instantaneously. This is for subscription services only. Those you see in the app are those that are currently available. We have alot of work to do on the subscription service, expect the experience to be improved alot of the next 2 deployments. Merchant Offers (not yet available) = In the future we will be working with merchants to provide more offers for you. (For example a free coffee every 10 times you buy a coffee at Starbucks using your card. This is JUST an example!). --- 🥩 stake.hi.com There is a known issue with staked LP tokens not showing as contributing to tier in the hi App. We have not changed policy and this is being fixed. --- 🙋‍♂️ Members from non-eligible card markets You have not been forgotten. Our focus for the first half of this year is on improving the European product while we expanding to new markets. In the meantime we'll work on clarifiyng which benefits are avaialable to you and how you can access them. Please understand that it's impossible for us to issue everywhere at once. We'll do right by you once we have a clearer sense of timelines etc. --- I think that covers most known issues and questions.

Have you claimed your free .hi @unstoppableweb domain yet? 👉https://t.co/PrRDvk8C4l

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.hi looking good on my #birb @hi_com_official @unstoppableweb @moonbirds

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Do you have a card question? 95% percent of the questions you have relating to Cards can be found 👉 HERE It's very well organised and easy to read. Please, unless you need support, go there first. THANK YOU ❤️

RT @unstoppableweb: Have you grabbed your .hi domain? 👀 Show us in the comments! 👇

We’re happy to announce our partnership with @littleemperors - a private travel club that offers you the best privileges and rates at luxury partner hotels all over the world Gold+ members, you can enjoy a complimentary 1-year Travel Membership!

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The hi Virtual Debit @Mastercard is officially here! 💳Spend Crypto & Fiat at 90m+ merchants worldwide 🤑Up to 10% back in Spend Rewards on every purchase 📺Up to 15 digital subscriptions ✈️Travel Benefits What are you waiting for? Apply now in the App

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We’re delighted to announce that we’ve collaborated with Unstoppable Domains - the leading provider of Web3 domains - to deliver comprehensive digital identities through Web3 domains with a .hi suffix. Read the full announcement on the Blog 👉🏻 resources.hi.com/hi-x-ud/ The .hi domain will act as a simple, unified identity for Web3 and can be used to manage payments, send crypto, log in seamlessly to hundreds of Web3 apps, games and metaverses, and much more. Starting today, VERIFIED hi members can claim their nickname as Web3 Domain for free For example, if you have the hi nickname ‘sam’, you will be able to claim the sam.hi domain and own it for life! Claim your .hi domain for free now. Here's how:

www.youtube.com

💳 hi Debit card 📄 Read Whitepaper

UPDATE - Regarding 1-Year $HI A heads-up to members... Starting soon, you will no longer be able to buy HI at the special 1-Year Daily Release price from the hi App. Learn more about where and how you will be able to buy HI 👉 HERE Thank you

UPDATE - Card Benefits This article clarifies our revised offering for card benefits, following feedback from the community after yesterday's AMA. Thank you to everyone who provided valuable feedback. 👉 READ HERE

You do not want to miss this #AMA Some of the things we will be addressing: 👉🏻Product Development 👉🏻Partnerships 👉🏻Ways to buy HI 👉🏻Looking ahead to 2023 Tune in today at 9am UTC on Twitter 💳 hi Debit card 📄 Read Whitepaper

We're proud to announce our collaboration with Polygon, allowing users to easily generate an NFT, using their favorite image, to customize a Debit Mastercard. The best part? It’s a gasless minting experience. Go to 🔗

polygon.hi.com

Check out the tweet from Polygon 💳 hi Debit card 📄 Read Whitepaper

You asked for it, and we heard you! We have lowered the threshold for NFT Debit Card customization to hi Silver members and above. If you haven’t joined the Card waitlist yet, now is the time! 👉🏻

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💳 hi Debit card 📄 Read Whitepaper

Switch your $NEXO and $CRO over to $HI You will not regret this: - Get the NFT Debit Mastercard - Easiest way to get your own personal IBAN - 20+ digital subscriptions from a catalog of 100s - 20% APY in staking, and +300% APY LP rewards Get started:

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❗️Please be vigilant. There are a number of individuals and Telegram groups pretending to be Official hi accounts. We will never ask you for personal information on Telegram other than your hi nickname, we will never ask you to send funds. Protect yourself and do NOT participate in unofficial activites, including scam Airdrops such as the one in this image. -- Please also be aware that bad actors often pretend to be hi team members or moderators. Be very careful when interacting with anyone on Telegram, and never share private information other than your hi nickname. STAY SAFE PEOPLE <3

The latest Burn & Mint numbers are now live. BURNED: 79,316,853 HI MINTED: 479,093,448 HI Read more:

resources.hi.com

📄 Read hi Whitepaper 2.0 🌐 About hi

🔐 Security Message! Reports of SMS Phishing Attempts. We have received reports of members receiving SMS messages requesting an un-prompted password reset. Please be vigilant, and remember that you will never be asked to reset or change your password without requesting to do so. If you receive an SMS asking for personal information or a password change, please ignore it. If you suspect any suspicious activity on your account, please contact membersupport@hi.com Thank you!

3 reasons to move your crypto savings to hi: 1️⃣ Get 11% APY on USDT and 5.5% on ETH 2️⃣ There’s no lockup, you can withdraw anytime 3️⃣ Yield is paid out in-kind (ie. the same asset you deposited) every Friday Head to

hi.com

📄 Read hi Whitepaper 2.0 🌐 About hi

Apple is raising prices of its services: TV+ going to $6.99, Music to $10.99 - Bloomberg Ain't no worry for the hi community! Get up to 100% rebate on digital subscriptions with the upcoming hi Debit Card Learn more:

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📄 Read hi Whitepaper 2.0 🌐 About hi

🧐 How to Sign Up for hi? *️⃣ Method 1: Add a robot directly to register, click: This is the hi Telegram bot @hi_com_bot *️⃣ Method 2: WhatsApp to register *️⃣ Method 3: Visit our Web app and go through a simple registration:

web.hi.com

*️⃣ Method 3: Download the App (iOS or Android): 🤖 Android

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🍎 iOS

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✨Anyone who doesn't have a referrer can use Project' invitation code Sean 👉🏼Read more about Rewards System 👉🏼Read more about Active & Inactive Rewards

🙌🏻hi International Telegram Groups: Arabic 🇦🇪🇸🇦🇪🇬: t.me/hi_official_arabic Chinese 🇨🇳: t.me/hi_Official_Chinese Dutch🇳🇱: t.me/hi_Official_Dutch French 🇫🇷: t.me/hi_Official_French German 🇩🇪🇦🇹🇨🇭: t.me/hi_Official_German Hungary 🇭🇺

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India 🇮🇳:

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Indonesia 🇮🇩:

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Italian 🇮🇹: t.me/hi_official_italian Japanese 🇯🇵: t.me/hi_official_japanese Korean 🇰🇷: t.me/hi_official_korean Nigeria 🇳🇬:

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Philippines 🇵🇭:

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Polish 🇵🇱: t.me/hi_official_polish Portuguese🇵🇹🇧🇷: t.me/hi_Official_Portuguese Romanian 🇷🇴:

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Russian 🇷🇺: t.me/hi_Official_Russian Spanish 🇪🇸 : t.me/hi_official_spanish Turkish 🇹🇷: t.me/hi_official_turkish Vietnam 🇻🇳:

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Outside of Telegram: hi On Kakao (🇰🇷Korean):

pf.kakao.com

hi On Line! (🇯🇵Japanese):

line.me

hi On Discord (🏴󠁧󠁢󠁥󠁮󠁧󠁿English):

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We look forward to welcoming you there. 👍🙂

⚠️ IDENTITY VERIFICATION (KYC)⚠️ In order to better protect our members, verification is now divided into 3 categories🔒: 0️⃣ No Verification ❌: Verification Requirements: Must create hi nickname. Must provide telephone number Features & Access: Claim Daily Reward Deposit Crypto 1️⃣Standard (Tier 1) Verification: Verification Requirements✅: All from no KYC level + Email Liveness Check (Selfie) International ID / Passport / National ID Features & Access: All from no KYC + Fiat purchases with Credit and Debit Card/Bank Transfer up to 10,000 USD a month Withdrawal of 5000 USD worth of tokens per day 2️⃣Advanced (Tier 2) Verification: Verification Requirements💎: All from Tier 1 + KYC Questionnaire Proof of Address Source of Funds Source of Wealth Features & Access: All from Tier 1 + Unlimited Fiat purchases Withdrawal limit of 1 BTC equivalent per day Please read full details about KYC here *️⃣If you have more questions about KYC our team will be happy to assist you at kyc@hi.com or visit our FAQ here.

$HI is now officially listed on MEXC! ✅ Deposits & withdrawals are live ✅ $HI / $USDT trading pair live More info 👉

resources.hi.com

📄 Read hi Whitepaper 2.0 🌐 About hi

🤔💬 What is KYC & How to Pass it? What is KYC? Know Your Customer is a standard practice for any company offering financial services. Financial platforms are required by law to collect this data from their customers and avoid the attempt of these types of financial crimes as part of anti-money laundering (AML) measures. 📌 Tier 1 Verification is Mandatory. 1 Verify your email 2 Take a selfie 3 Upload or take a photo of your International ID/Passport/Official national ID 📖 Read more about tiers and difference between them here>>> Reminders: ♦️ You have only from 1 to 5 attempts (depends on your case) in total to complete the KYC. ♦️ KYC is mandatory for all members. ♦️ You & your referrals must pass KYC tier 1 along with a minimum of 100 hi staked (Earnings + Vault) to unlock rewards. ➡️If you have been refused or have questions, please contact to KYC Department at at kyc@hi.com.

It's Community feedback time! 💭 👋🏻 Hello hi community members! It's time where we need your valuable feedback! Let us know which digital services you would like to see on membership benefits via this form. Your feedback help's us to improve, and it's highly appreciated. 🙌🏻

❗️ATTENTION: FAKE SCAM GROUP AND AIRDROP❗️ As hi Dollar progresses, there have been several scam groups/communities emerging with fake Airdrops and events. Another one has been spotted: Scam 👉🏻

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⚠️ They're currently doing FAKE AIRDROPS please be careful and don't click any unknown links inside the fake group. Steps on reporting: 1️⃣ Go the the community using the link above and click the three dots at the top right. 2️⃣ Click the Report button. 3️⃣ Then Click the Fake Account option on the pop-up window. ⚠️ Help us report these fake groups to keep our hi community members safe.

A month ending means... 🗓 Rewards unlocking on the next day! Active rewards unlock on the 1st day of each month now. On the Rewards Page, you can also find: ✨ Total Rewards 🎁 Upcoming Release 👥 Invites Breakdown Head to our Blog for more ⤵️ bit.ly/hiRewardsPage 📑 Read hi Whitepaper 2.0 🌐 About hi

🎁 Introducing the 🆕 Rewards Page ✨ You can now check ... ✔️ The balance of your TOTAL & ACTIVE rewards ✔️ When will your inactive rewards expire ✔️ Whether your downstream friends are KYC'ed Find out more on how you can navigate your Rewards ⤵️

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📑 Read hi Whitepaper 2.0 🌐 About hi

3 reasons why you should deposit your USD with hi ✨ 1️⃣Get USDT into your hi account at true cost, 1:1 ratio, NO fees 2️⃣Convert your USDT to other Crypto easily 3️⃣Earn 11% APY just for holding USDT, with no lockup Go to ⤵️

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📑 Read hi Whitepaper 2.0 🌐 About hi 🤖 Claim Free Daily Rewards

Hi everyone, Based on feedback from the Community, we are rolling out updates to the way in which Rewards are claimed and distributed, in the best interests of the platform and community. 👉 Read this post To understand what it means for you:

resources.hi.com

Have questions? We'll be happy to answer them. Pre-submit your question for the #AMA later this week via the link in the blog post.